Technical Notes 2021, Issue 97 - Introduction of Parents Portal

Report by: 
Ann Davie, Depute Chief Executive – Education, People & Business
TN Number: 
Introduction of Parents Portal
Responsible Officer: 
Allyson Blue, Business & Digital Change Manager
This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared outwith the Council.

The purpose of this technical note is to provide Members with an update in relation to the introduction of a new digital service for schools. is a new online service designed to help replace the traditional school bag drop. It provides direct communication to parents/carers through a growing suite of online services.  The portal has been developed to provide parents/carers with a clear insight into their child’s education and to support transactional communications between them and the school.

Registration for a Parents Portal customer account uses the MygovScot (My Account) service.  This is a secure and trusted service provided by the Scottish Government. will be piloted to a cluster of schools at the beginning of October 2021 including:

  • Lenzie Academy
  • Lenzie Meadow Primary
  • Lairdsland Primary
  • Lennoxtown Primary
  • Millersneuk Primary

Communications will be issued to parents/carers via text message, email, social media updates and school and Council websites well in advance of the go live date.

Following an evaluation of the pilot, plans will then be developed to roll out across the remaining school estate.

The ability to use alternative methods of communication including schoolbag drops, email correspondence and telephone calls to the school will still be offered to parents/carers, ensuring digital inclusion for all.

Appendix A highlights the online services that will be available for the pilot schools.

This instructional video will be made available to families:

Distribution List: 
All Elected Members, Corporate Management Team, Executive Officers, HSCP Management Team, Corporate Communications