Housing register and allocation
East Dunbartonshire's Common Housing Register (CHR) is a combined single social housing list for the 15 Registered Social Landlords (RSLs) in this area.
They all have access to information on each other's housing stock.
You can register with all the participating landlords using one CHR application form. Once processed, your details are forwarded to any of these landlords who have properties which match your housing needs. The 15 landlords have their own allocation policies and although the CHR Form will register your interest in each of their housing, they may have to then contact you directly for further information in line with their allocation policy.
Social housing is in short supply and the CHR approach helps us to better estimate the housing need in this area. It gives us a better understanding of the true demand, from first-time applicants and existing tenants who are looking for a transfer.
East Dunbartonshire CHP landlords
- East Dunbartonshire Council
- Caledonia Housing Association
- Bield Housing Association
- Cairn Housing Association
- Crown Housing Association
- Cube Housing Association
- Hanover Housing Association
- Key Housing Association
- Link Housing Association
- Lorretto Housing Association
- Margaret Blackwood HA
- Sanctuary Housing Association
- Trust Housing Association
- Castlerock Edinvar Housing Association.
Mutual exchange or house swap
If you are a Council tenant and want to be re-housed, you can apply for a transfer to another property. Your application for a transfer will be considered under the Council’s Allocations Policy.
A 'mutual exchange' is where you can exchange your house with another tenant. You should use the Home Swapper website to make a mutual exchange application. You will need your landlord's permission before exchanging properties. For more information, please refer to the mutual exchange guidance below.
You have the right to exchange your home with another East Dunbartonshire tenant, or with the tenant of another qualifying landlord. You can print off and complete a mutual exchange request which must be signed and returned to one of our offices.
Housing privacy
This section explains what the Council does with the personal information you provide to us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
It also applies to applicants to the Private Sector Housing Grant (PSHG) assistance, which includes private owners, tenants or landlords. The leaflet sets out how we use personal information, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding data protection or our privacy notices should be sent to the Council’s Data Protection Officer, Karen Donnelly, dpo@eastdunbarton.gov.uk
Alternatively, telephone: 0300 123 4510
Who are we?
East Dunbartonshire Council was established in 1996 and is located in central Scotland. We are the sixth smallest local authority area in Scotland. East Dunbartonshire Council shares its borders with City of Glasgow, West Dunbartonshire, Stirling and North Lanarkshire Councils. It provides the full range of local government services to the people of East Dunbartonshire.
How do we collect information from you?
We obtain information about individuals if you:
- Sign up for tenancy
- Complete a discretionary grant application form
- Make a Scheme of Assistance enquiry
- Complete a health and access needs form to inform us of your medical needs
- Apply for housing or apply as homeless.
If you make one of the above applications, your personal information and household details are recorded and held securely on our computer system within the UK and in some instances held within secure paper files.
You are entitled to make a request for your personal information. To do so contact the Council’s Data Protection Officer Karen Donnelly who can be contacted on the below noted details:
12 Strathkelvin Place, Kirkintilloch, G66 1TJ
Email: DPO@eastdunbarton.gov.uk
Tel: 0300 123 4510
Third party service providers working on our behalf
We may pass your information to our third party service providers, agents subcontractors and other associated organisations such as Care & Repair for the purposes of completing tasks and providing services to you on our behalf (for example Disabled adaptations, Common Private Repairs, or during decant work or providing housing nominations to other housing providers).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties beyond the East Dunbartonshire Council Network.
This personal information may also be shared with other departments within East Dunbartonshire Council, the Council’s committees and/or boards, local councillors in the area of the application or other
organisations for the same purpose and also to:
- Check the information we hold is accurate
- Prevent and/or detect crime
- Protect public funds.
Other organisations may include bodies responsible for auditing or administering public funds, public sector agencies, governmental departments, regulatory and law enforcement bodies including Police Scotland and the Scottish Fire and Rescue Service, private contractors used by the Council and bodies carrying out data matching exercises.
If you have a concern about the way we are collecting or using your
personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office.