If you get Housing Benefit and/or Council Tax Reduction (including Alternative Maximum Council Tax Reduction) you must tell us immediately about any changes in your household circumstances.

To report a change in circumstances you can update your online account or download the change of circumstances form.

The main things that count as changes are:

  • You, your partner or anyone living with you stops receiving a benefit, starts receiving a benefit, or has a change in the type of benefit received
  • You, your partner, or anyone living with you starts work, stops work; or changes their job
  • You, your partner or anyone living with you has an increase or a reduction in their earnings, or has a change in the number of hours they work each week
  • You, your partner or anyone living with you has a change in their income (including changes in tax credits, pensions, student loans; maintenance payments and any other income)
  • You or your partner has an increase or a reduction in your savings or capital (including if you buy, inherit or sell a property)
  • You, your partner or anyone living with you are going to be away from home for more than four weeks
  • You, your partner or anyone living with you stops receiving Child Benefit for a child or young person
  • Your children leave school or start further education
  • Your children start or stop going to a child minder, or your child care costs change
  • You your partner or anyone living with you start or stop being a student
  • You move address
  • Someone moves in with you; or someone moves out
  • Your rent changes (unless you are a council tenant)
  • You become related to your landlord
  • Your immigration or worker status in the UK changes

These are only examples and this is not a full list – if anything in your household changes and you are not sure if it may affect your benefit/reduction tell us anyway.

Please remember include contact details (email address or telephone number) in case we need further information or evidence of the changes.

If you delay telling us about changes, you may not get what you're entitled to. If you get too much benefit or reduction (over-payment) you will need to pay it back - or even have your benefit stopped. You could even face criminal charges for fraud.

 

Frequently Asked Questions (FAQs)

You can advise us of this via our council tax online site or by email to counciltax@eastdunbarton.gov.uk. This will let us calculate your final Council Tax bill for your old house. If you stay in East Dunbartonshire we can also set your Council Tax up for the new house.

You should also inform the Electoral registration office so they can update their records.

You can do this by emailing: counciltax@eastdunbarton.gov.uk or visiting any of our Community Hubs. Changes to the number of people over 18 in a house can affect Council Tax Reduction.

You need to contact the Council Tax Team by email or phone 0141 578 8190 and we will gather all the information we need.