If you wish to make an insurance claim against the Council, you must prove that the damage/injury was the fault of the Council or Council employees. There is no time limit in dealing with this type of claim as the council must investigate your claim fully to find whether they have been at fault.
Please read the claim form guidance on this page before completing the claim form. You can download the claim form and complete and then return it as detailed on the form. All claims go to our insurance handlers, Gallagher Basset and their postal and email contact details are on the form.