Important announcement

Due to operational issues we have had to suspend our food waste collection service for a number of streets in Milngavie and Bishopbriggs today.

If your food waste bin is not collected today, please take in your bin and present on the next collection day, Friday 14 November.

Brown and blue collections in a small number of streets in the Bishopbriggs and Kirkintilloch area are also affected. If your brown and blue bins has not been emptied today, please leave it on the kerbside for collection and it will be collected by the service at the earliest opportunity.

Our teams will be working hard to minimise the impact, and we apologise for any inconvenience caused.

See list of streets affected.

The 'Your Housing News' report details performance information on a range of service areas that we have reported on for a number of years, as well as some Scottish Social Housing Charter indicators which have been set out by the Scottish Housing Regulator.

The Scottish Social Housing Charter is a way of monitoring how social landlords are performing and meeting customer expectations. The Charter sets out the standards and outcomes that all social landlords should aim to achieve when performing their everyday housing activities.

At the heart of the Charter is delivering good customer service and meeting customer expectations, something that we are committed to at East Dunbartonshire Council. The Charter aims to improve upon quality and standards of service across all social landlords. This will be achieved by customers having a clear idea of what they can expect from their landlords. These outcomes have been decided on in consultation with tenants.

If you would like further information about the report please contact the Housing Strategy and Development Team on tel: 030012345610.

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