Common Housing Register (CHR) Review 2019

The Housing Department are in the process of completing a review of their Housing Applications and if you have a current application form you will receive a review letter which will detail all the information we hold on your housing application.  

You are required to submit the return form with sections 2 to 4 completed.

You can do this by one of the following ways:

  • Scan paper form via email: chr-review@eastdunbarton.gov.uk
  • Return paper form in person to any local Community Hub
  • Return paper form in self addressed pre paid envelope

Please read through the following FAQ’s:

When am I likely to get offered a house?

Allocation of council housing is based on housing need, the waiting time will depend on what house type, size and area you are queued for.  We have 3 queues; Waiting list, transfer list and the priority list and we allocate approximately 250 Council houses per year between the 3 queues. 50% of lets are allocated to the priority queue, 30% to the transfer queue and 20% to the waiting list. We are unable to provide a queue position as the queue positions fluctuate on a daily basis as new applications are loaded with varying amounts of points.  Please view our allocations policy for further details.

Can I give my details over the phone?

Unfortunately we are unable to take your details over the phone, you can either provide your details in the pre paid self addressed envelope, hand them into your local community hub, complete the online form or scan and email the forms to chr-review@eastdunbarton.gov.uk please ensure 'CHR review' is in the subject line of your email.  

Can I get assistance to complete the form?

If you require assistance to complete the form you can either come into one of our community hubs, (Kirkintilloch Hub, Lennoxtown Hub, Bishopbriggs Hub, Bearsden Hub) or you can phone the review hotline on 0141 777 3167 there will be a voicemail facility to leave a message and someone will call you back as soon as they can.

What information do I need to return in the envelope?

You MUST return Sections 2,3 & 4 completed.

How long do I get to return the information?

You must return all the information within 2 weeks of receiving your review letter.  You will receive a reminder letter thereafter but please disregard this if you have  already responded.

What happens after I have submitted my form?

Your application will be updated to confirm that you have responded to the review, your changes will be updated and will be saved to your folder.  We will NOT write out to you to confirm receipt of your form however if you provide the information via email or the online form you will receive an automated email to confirm receipt of your submission.  We will also ask you to complete an online survey that will take no longer than 2 minutes to complete.

What happens if I do not return the form?

If you fail to respond within the timescale you will receive a letter confirming that your application is cancelled.