COVID-19 Community Support

On this page you'll find community support information and links to resources, organised in to the following seven sections:

  • Information on COVID-19
  • Wellbeing Support for the Vulnerable
  • Feeling anxious as a result of COVID-19?
  • Isolation and Loneliness
  • Health and Fitness 
  • Support for Families
  • Volunteering

Information on COVID-19

The National Health Service (NHS) is the main source of information for coronavirus (COVID-19) and the NHS Inform website is regularly updated with the latest information in relation to guidance and advice, social distancing, what to do if your household has symptoms and where to find further information:

The Scottish Government also provides daily updates in relation to coronavirus and the impact in Scotland along with references to other sources of information and support.

Wellbeing Support

National Assistance Helpline

Some people will need extra support to access essentials such as food and medicine, this includes those who are self-isolating to stop the spread of Coronavirus.

If you need support, and can’t get this from friends or family, the National Assistance Helpline is there to help and can be reached on 0800 111 4000.

Operating hours: Monday-Friday, from 9am to 5pm and they will also sign-post you to local supports.

Please remember this helpline is dedicated to helping those who cannot leave their home and who cannot get help online.

For more information please visit Get help | Ready Scotland

OPAL

East Dunbartonshire's Information Line is a free information service for residents of East Dunbartonshire.  

By calling OPAL you can be linked to local services, and advised where to turn to or ask for support if you’re unsure.

Callers can receive information on a range of topics including; finance, benefits and housing advice, independent advocacy & information, volunteering/befriending and carer support, tradespeople and private services, and information about your local community.

The Council is working closely with East Dunbartonshire Voluntary Action (EDVA), who are working in partnership with the providers of the Older People’s Advice Line (OPAL).

You can request support by contacting the OPAL Advice Line:

OPAL Advice Line: 0141 438 2347
Email: mail@opaleastdun.org.uk

Opening hours: Monday: 9am to 7pm; Tuesday - Friday: 9am to 5pm and Saturday: 10am to 12pm.

East Dunbartonshire Food Bank

East Dunbartonshire foodbank centres are providing food for people who come with a referral from an agency.

The Food Bank has centres in Kirkintilloch, Bishopbriggs and Milngavie, but distribution can be arranged throughout East Dunbartonshire where required.

For further help phone 07425 134131 or visit East Dunbartonshire Foodbank | Helping Local People in Crisis

Everyone who comes to the foodbank for emergency food should have a valid foodbank referral or voucher.

Opening hours and locations:

Kirkintilloch Baptist Church, 52 Townhead, Kirkintilloch, Glasgow, G66 1NL
Opening Hours: Monday, Wednesday and Friday 2pm to 4pm.

St Joseph's Church, Milngavie, Buchanan Street, Milngavie, G62 8DZ
Opening Hours: Friday 2pm to 3.30pm and Sunday 12.45pm to 1.30pm.

Colston Wellpark Church, Colston Wellpark Church, 1378 Springburn Road, Glasgow, G21 1UX
Opening Hours: Monday and Friday 2pm to 4pm.

Lennoxtown Free Church, Main Street,, Lennoxtown, G66 7DD
Opening Hours: Friday 11am to 1pm.

Council Tax Reduction and Benefits

If you find yourself in financial difficulty as a result of the COVID-19 pandemic, you may be eligible to apply for Benefits including Council Tax Reduction. Visit here to find out more information

Scottish Welfare Fund

The Scottish Welfare Fund is there to help you if you are on benefits, have a low income or are having problems in paying a one-off expense. Grants do not need to be paid back to the Council, but are intended to meet one-off needs rather than on-going expenses. There are two types of grant available to those who find themselves in financial difficulty;- The crisis grant and the community care grant. 

Visit our benefits page for more information.

Welfare and Financial Advice

Welfare and financial advice is available through the Citizens Advice Bureau (CAB). The service they provide is free, independent, confidential, impartial and available to everyone. East Dunbartonshire Citizen’s Advice Bureau (CAB) can be contacted in the following ways:

Online: citizens advice bureaux
Email: bureau@eastdunbartoncab.casonline.org.uk
Phone: 0141 775 3220

Feeling Anxious as a result of COVID-19

The NHS has produced a managing anxiety leaflet which provides some basic information and advice about managing anxiety during the pandemic. You can find this leaflet here:

PDF managing anxiety leaflet

There is lots of general information in relation to coronavirus, but you might also find specific information in relation to the area you work in from the following sources:

There are some resources and support that can offer help if you or someone you know is feeling lonely.

  • Time for Talking: free and available for a friendly chat anytime, day or night on 0800 970 3980
  • Age Scotland0800 12 44 222 it's a free and confidential helpline for older people, their carers or families
  • Samaritans: 116 123 it's a 24h helpline free and confidential. They can also be contacted by email and post.

Relaxation is a great way to try and overcome feelings of anxiety. You should try and make time every day to do something to relax. 

Cope Scotland has videos and tips for managing stress.

It might also be helpful to find something which helps you get distracted from negative or anxious thoughts, for example, playing a game or doing a puzzle. Mindful colouring in can be very good for helping to switch off for a few minutes. Mind and Draw has a selection of workshops and online classes.

Isolation and Loneliness

Helpline

Please call the National Freephone Helpline if you are concerned about isolation and loneliness and you do not have a network of family or friends to support you. You will be connected to our local advisers, who will be able to provide you with information and where you can get support:

National Freephone Helpline: 0800 111 4000 (Monday to Friday 9am – 5pm)

East Dunbartonshire Leisure & Culture Trust (EDLC Trust)

The EDLC Trust run the libraries and leisure centres in East Dunbartonshire and they have a wide range of resources. 

Library resources include:

Updated information and resources are regularly updated and shared through social media. You can follow EDLC Trust culture services on social media as follows:

Facebook
Twitter

You can access our Archive & Museum collections via our online catalogue where you can enjoy 5000 photographs of East Dunbartonshire’s past at our online photo library. For more information about our collections, you can contact us at archives@eastdunbarton.gov.uk.

You can also look at 600 oil paintings which are held within East Dunbartonshire’s Collections. Please contact us at museums@eastdunbarton.gov.uk to request further information about anything that interests you.

If you fancy a scenic walk, you can access 11 local heritage walks and down-loadable maps from across our towns and villages. Discover local stories and original art on the trails. Don’t forget that you can upload your photos of art works you find to Instagram and tag @edlc_heritage.arts

For more virtual cultural opportunities go to EDLC Heritage, Arts & Libraries at home

Health and Fitness

It is important that we look after our health and fitness. 

Even if you are not able to leave your home for daily exercise, there are a wide range of resources available to help you to exercise at home. These options range from the gentle through to more energetic workout. Some examples include:

Chartered Institute of Physiotherapy

A simple set of six exercises from the Chartered Society of Physiotherapy have been designed especially for older people to help them stay active at home.

The exercises have been designed by expert physiotherapists and can easily be done from home.

Strengthening muscles and exercising will improve mood, help sleep patterns and benefit overall health and wellbeing and importantly prevent deconditioning.

EDLC Leisure

EDLC leisure regularly posted workouts to do at home on their social media channels while the leisure centres and gyms remain closed. These videos can still be accessed on EDLC's Facebook page.

Support for Families

Information and guidance for families during this period has been prepared by NHS Greater Glasgow and Clyde.

Parents and carers looking after children and young people can get them involved in activities and chores such as tidying, gardening or cooking. Parent Club has some easy recipes the whole family can help make, and a range of resources for keeping the family engages and occupied:

Young Scot also have a dedicated COVID-19 website, dedicated to information and support relating for young people. The site is being continually updated and includes links to trustworthy information.

Volunteering

Whether it's practical or emotional support, there are lots of ways you can volunteer to help.

The Scottish Government’s Ready Scotland website contains guidance and advice on those who wish to volunteer. 

Volunteering Locally

East Dunbartonshire Voluntary Action (EDVA) are still recruiting volunteers to help in the local communities.

If you would like to help then please call on 0141 578 6680 or email info@edva.org and they will get back to you and link you with a volunteer team in your area.