Coronavirus (COVID-19) Employees

Information and Guidance for Employees

The coronavirus (COVID-19) is a global pandemic and having a huge impact on all of us.  The UKF Government and Scottish Government continue to review the position with NHS public health advisers and to review the guidance that is being issued to all of us.  It is significantly changing our working and home lives.

This page sets out the guidance and information that is available to employees and we will add to it as new information comes available.

Reporting when coronavirus (COVID-19) is preventing you from working

It is important that we continue to record absences and understand the impact of coronavirus (COVID-19) on our workforce.

As we have moved to emergency service provision for our frontline services and as so many of you are also working from home, it is really important that employees continue to report to us if: they become symptomatic; someone in their household is symptomatic; or, where they are higher risk due to being over 70 years old, are pregnant or have underlying health condition in accordance with the guidance.

You do not need to contact us if you have already reported your circumstances however, if any of the circumstances above now apply to you, here is what you need to do:


You must inform your line manager immediately by phone


You must then contact HR Operations on 0141 574 5535 
This applies 7 days a week, Monday to Sunday.


Up to date health guidance in relation to coronavirus (COVID-19), including the latest stay at home advice for managing and controlling the spread of the infection for you and your household, can be found on the NHS website:


COVID-19 Pay and Recording Guidelines

As such, we have considered the impact of this on the workforce in relation to the governance arrangements for recording and payment and have developed these COVID-19 Recording & Pay Guidelines, detailed below:

Covid-19 Pay & Recording Guidelines

Frequently Asked Questions (FAQs)

We will also add to our Frequently Asked Questions (FAQs) as these arise, and if you have any questions not yet covered, please raise them through your line manager and we will arrange to add these and the responses to them too.

Coronavirus (COVID-19) - Frequently Asked Questions

Support for Employees

Coronavirus (COVID-19) and the actions being implemented to manage its spread impact on us all, and we are particularly aware of the wellbeing of our employees at this challenging time. Whether delivering frontline services or having to work from home, all employees and line managers should be in regular contact, particularly if now working remotely or if working patterns have changed.

Covid-19 Guidance for Employees

These two documents provide guidance for Care at Home staff and for those required to make Home Visits, particularly in relation to the correct PPE required.

The guidance includes the following two helpful videos, which may be of interest and support to the wider workforce:


Employee Assistance Programme

The Council’s Employee Assistance Programme (EAP), Time for Talking, remains available to all employees and the service offers:

  • A 24 hour helpline for one-to-one support/advice which can be accessed whenever you need it
  • Telephone Counselling
  • Website – with a variety of tools and resources including podcasts to help employees self-manage life’s challenges, including information on psychological, emotional, personal and physical wellbeing
  • Secure online chat application, allowing 24/7 real-time access to a counsellor

The EAP can be accessed by all East Dunbartonshire Council Employees as follows:

Tel: 0800 970 3980
Password for live chat: TfTnow – please note the password is case sensitive.

NHS Public Health Guidance

It is important to stress that the only guidance and advice that should be followed in relation to coronavirus (COVID-19) is from the NHS.  There is a dedicated coronavirus section on the NHS Inform website, which is updated on a daily basis

There is specific information on the site in relation to:

What to do if you develop symptoms is external)

Stay at home and self-isolation guidance: is external)

Social distancing and preventing the spread of coronavirus (COVID-19) is external)

Council Service Updates

The latest information in relation to Council Services has been published on a dedicated COVID-19 page on the Council website, which can be reached from the link on the homepage and will be updated on a regular basis:

There are specific service updates available, with guidance for residents linked to that page, including:

Covid-19 Schools Update:
Covid-19 Waste Update:

Covid-19 Food vouchers

Covid-19 Parks & Allotment Update:

Covid-19 Early Years Update
Covid-19 Shielding