Important announcement

For opening hours and service changes over the festive period, please visit our Festive Information web page.

Who will have access to the Personal Data?

Your information will be used by the Council to maintain a mailing list and to contact you with updates about the services offered by the Council.

Why it will be processed

Your information will be used by the Council to maintain a mailing list and to contact you with updates about the services offered by the Council.

Who will have access to your personal information

Your information will only be accessed by employees who are involved in the services you have asked to be informed about.

Who might your personal information be shared with?

Your personal information will not be shared with any external organisation or person. Your personal information will not be used for any other purpose by the Council.

What is the Council’s lawful basis to process my personal information?

The legal basis for processing Your Information is: 

  • The consent you have freely given to the Council
  • You can withdraw this consent at any time. The Council will remove your details from the mailing list and will send no further correspondence to you about the relevant services.

How long your personal be kept for?

The personal information provided to enable the communications will be deleted immediately at the conclusion of the service you have asked to be kept informed of.

There will be no further retention of your personal information.

What are my rights?

You have the right to access the personal information the Council holds about you. This right is called a Subject Access Request, often referred to as a SAR.

You can receive a copy of your personal data held by the Council, details on why it is being used, who it has been/ will be shared with, how long it will be held for, the source of the information and if the Council uses computer systems profile or take decisions about you. Details on how to submit a Subject Access Request can be found here on the Subject Access Request webpage.

You have the right to request the Council correct any information held about you that is inaccurate.

You have the right to request that the Council delete the personal information about you. This right is known as the right to be forgotten.

You have the right to request that the Council stops using your personal information, while retaining a copy of it.

You have the right to object to the Council’s use of your personal information. The Council will have to demonstrate why it is appropriate to continue to use your personal data.

You have the right to complain to the Information Commissioner’s Office should you be unhappy with the way the Council has processed your personal data. Details on how to report a concern can be found on the ICO make a complaint.

Should you have any questions or concerns about the Council’s handling of your personal data you can contact the Council’s Data Protection Officer, Karen Donnelly, using the below noted details, who will be happy to discuss.

Telephone Number: 03001234510

Email: dpo@eastdunbarton.gov.uk

Address: 12 Strathkelvin Place, Kirkintilloch, G66 1TJ

Who to contact if you have any complaints or concerns about how your personal  information has been handled?

You have the right to complain to the Information Commissioner’s Office should you be unhappy with the way the Council has processed your personal data. Details on how to report a concern can be found on the Information Commissioner's Office website 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510

Should you have any questions or concerns about the Council’s handling of your personal data, you can contact the Council’s Data Protection Officer who will be happy to discuss these with you.

Karen Donnelly
12 Strathkelvin Place,
Kirkintilloch,
66 1TJ

Email: dpo@eastdunbarton.gov.uk
Tel: 0300 123 4510