• Report by:

    Ann Davie, Chief Executive

  • TN Number:

    054-25

  • Subject:

    John St Inspection March 2025

  • Responsible Officer:

    Derrick Pearce, HSCP Chief Officer

  • Publication:

    This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared out with the Council.

  • The John St Service, the HSCP’s residential care home for adults with learning disabilities, was recently inspected by the Care Inspectorate. This was an unannounced, full inspection, commencing on Wednesday 5 March, with verbal feedback provided on Tuesday 11 Two requirements were placed on the service with regard to infection control. 
  • The overall grades were four grades of 3, ‘Adequate’ (perceived weaknesses balanced out by some strengths) and two grades of 2 ‘Weak’(areas of immediate improvement) relating to infection control and deep cleans. Previous inspection grades were at 5 ‘Very Good’. The service is still to receive the draft written report from Inspectors, at which point there will be opportunity to challenge in relation to accuracy before final grades and the public facing report is issued.
  • The two weak grades (grade 2) related to the fabric of the building and cleaning regimes. It was the view of inspectors that there were significant deficiencies with furniture and fittings within the unit.  Inspectors also noted evidence of issues to be addressed with the fabric of the building and need for better management of the laundry. It was felt that the service was not pandemic ready.
  • Repairs to the affected areas and to the specific resident’s room commenced on 10th The NHS Greater Glasgow and Clyde Care Home Collaborative team have also provided a list of areas in the unit which require attention; these have been shared with EDC Facilities Management (FM) and property services. FM have also committed to regular deep cleans of the service and walk arounds on a weekly basis to review progression of work and adherence to cleaning regimes. The Care Inspectorate have identified an eight week period for actions to be undertaken to meet the requirements.
  • Areas for improvement (AFI) have been identified in care planning, with this needing to be more accessible and person centred, with more evidence of family involvement. The need for an increase in resident social activities was also identified. Support to residents overall, however, was viewed to be good.
  • Support to one particular resident with significant complex needs was an area of concern to inspectors and action to address these concerns are being taken.
  • It was acknowledged by Inspectors that HR processes involving unit staff and management were already underway at the point of the inspection. There is ongoing attention to culture issues amongst the staff team in the service. 
  • A draft action plan is in place and being worked to while the service is awaiting the full report. This action plan is being monitored weekly during the improvement period with oversight via the HSCP SMT. The full inspection report will be put before the HSCP Performance, Audit and Risk Committee in due course.